Presenting corporate IT infrastructure and enterprise network monitoring services from iGLASS.
Your network is the backbone of your business, and extended outages are no longer permissible. Guaranteeing server uptime and high performance of your enterprise network is your personal responsibility, but you don’t have to do it alone. You’re tired of false-positives and early morning alerts hitting your smartphone. You and your staff desperately need a good night’s sleep.
That’s where iGLASS comes in. We’ve been there and know what it takes to get it right. Our highly experienced, US-based network engineers monitor your network, servers, websites, applications and core IT infrastructure 24/7 to help you deliver 99.999% uptime for your business.
iGLASS is an extension of your IT staff. We handle the monitoring 24×7 so your can focus on your core responsibilities and delivering value to your business.
When an alert occurs, we take immediate action. A trouble-ticket is generated automatically. Emails, SMS messages and pages go out. Phone calls are made to your staff, carriers, vendors or third parties. We can even perform Tier-1 remediation following a mutually developed “run book”: things like killing & restarting applications, opening carrier tickets, executing scripts, resetting interfaces or rebooting nodes.
With iGLASS remediation, you’ll rejoice seeing that not only did we detect an outage at 2:30 AM, but also fixed it at 2:42 AM — all while you slept soundly.
Enterprise Monitoring Services With You In Mind
As your business grows, your network grows – in size and complexity. No matter the size of your IT infrastructure, networks or applications, we have you covered. If it has an IP address, iGLASS can monitor it:
- Servers and Critical Applications
- Routers, Switches & Access Points
- Firewalls and Security Appliances
- Web sites & Load Balancers
- MPLS, SONET, ATM
- SQL Databases
- UPS, Generators & Environmentals
- Log files & Netflow
- Any metric – disk, CPU, bandwidth and more
iGLASS is platform independent:
- Physical facilities or Hosted
- VMware/Citrix XenServer
- Amazon EC2 or other cloud environment