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For IT managers looking for a better night's sleep

Your network is the backbone of your business and your personal responsibility. You can't afford to take any chances, but sometimes your on-call techs (maybe even you) simply don't hear that cellphone or pager go off at 3:00 in the morning. If this sounds like you, iGLASS can help. We've been there and know what it takes to get it right.

iGLASS offers 24x7 NOC services staffed by highly experienced network engineers. Our software is proprietary, written right here in the US, and customized to your unique requirements. When an alert occurs, our engineers take immediate action. A trouble ticket is generated automatically. Emails, SMS messages and pages go out. Phone calls are made. We'll even optionally attempt basic, tier-1 mitigation - restarting processes, resetting interfaces, rebooting servers, etc. - using your specified procedures. It's nice to know we detected an outage at 2:30 AM and even nicer to know it was fixed at 2:42 AM - all while you slept soundly.

iGLASS monitors servers, applications, processes, routers, switches, firewalls, load balancers, databases, web sites, environmentals, UPSs, generators, transaction flow, log files, syslog, traps and much more. No matter where your network resides - datacenter/colo, virtually (VMWare) or in the cloud somewhere (Amazon EC2) - we offer a secure, reliable, Internet-accessible solution customized specifically for you.

Fill out the contact form to the left or give us a call at 1.888.YOUR.NOC to request more information or to schedule a WebEx to see iGLASS is action. You'll be glad you did!

For MSPs looking to enhance their service offerings

You have a great staff of IT engineers for on and off-site management of your customer networks, but you'd like to be more proactive.  You're tired of false-positive, early AM alerts and need a good night's sleep.  You don't have the staff or resources to build your own NOC, so you're looking for a partner to intelligently monitor those networks 24x7.  Look no further!

iGLASS is staffed 24x7 and our proprietary monitoring platform can flexibly monitor most any network equipment, application, process or database hosted either locally or in the cloud.  Our engineers handle all configuration, administration, customization and ongoing monitoring and maintenance so you don't have to.  We offer an integrated ticketing system, restricted-access customer portals, SLA reporting and much more.  There is no CapEx involved and no annual fee to participate.

Contact us for full details or to request a free WebEx demonstration of our full service offering.