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Retail
iGLASS helps prevent lost revenues.
Finding Problems Before They're Problems.
Whether your business has a brick and mortar storefront, a storefront on the web, or both, a network outage means lost revenue. When the network is down, no credit cards can be processed, purchases won't ring up, carts won't check out, employees are idled (and you're paying them to stand there) and customers get frustrated and may leave - especialy your web customers. Nothing is more important than restoring service quickly!
But what if those outages could be avoided altogether? Even with RAID arrays, backup
generators and redundant links, systems can and do still fail. For instance,
in one small retail business, a key server developed a problem with logging.
Instead of deleting the log file each day (as it was supposed to), the log file kept growing in
size and the hard disk became critically full. iGLASS detected the problem and notified both the local IT staff
and the application vendor, giving them the time they needed to take corrective action, free up some space and avoid a costly
outage. If the hard drive had filled up, the system would have crashed, directly
affecting revenue.
Another customer had planned ahead and installed UPSs and a backup generator at each of its key locations. During a recent power outage, a backup generator failed to start, putting their systems at risk. But because iGLASS proactively monitors UPSs and generators, we immediately alerted the customer and they had a local technician start the generator manually before the UPS ran out of juice. iGLASS saved the company from lost data, lost revenue and the massive headaches that accompany a total outage.
Whether you have a single location, or several hundred, iGLASS offers secure, reliable and scalable NOC solutions for companies of all sizes. Fill out the form on the left, or give us a call at 1.888.YOUR.NOC for more information or to schedule a WebEx demo to see iGLASS in action. You'll be glad you did!