"We're able to detect and repair outages often before customers call in."

—Director of Internet Operations, MetroCast

07/04/2010 - Wishing everyone a safe and blessed Fourth of July!


06/16/2010 - iGLASS has modified the majority of our data graphs to our new Tabset format.  This gives our customers the ability to open multiple graphs at the same time and thresholds are now color coded and shaded vertically for the exact duration of any alert condition, instead of simply displayed as a thin, colored, horizontal line on the graph.


06/09/2010 - iGLASS has added a “95th Percentile” column to all Hourly Data Reports.  95th Percentile is a mathematical calculation which more closely reports the utilization of a link for capacity planning purposes.


06/01/2010 - iGLASS welcomed another municipal customer this month!  A municipality in Eastern North Carolina with a fiber network deployed to businesses, government offices and residential homes (Internet/TV/Phone) is now enjoying 24x7 NOC coverage from our team here at iGLASS.  Welcome!


05/18/2010 - As if iGLASS wasn't already fast enough, we've released new code this morning to speed the download of all pages, optimize images and increase screen real estate enabling customers to see more information at all resolutions.


05/01/2010 - iGLASS welcomed three new customers this month!  A large cable television operator in the Northeast, a mid-sized cable television operator in the mid-West and a wireless mesh (Femto/Pico/Microcell) backhaul provider in California!  A hearty welcome to our new customers!