Outsourced Network Monitoring Solutions for MSP Partners
Your customers want to know what’s going on in their networks, and you need to know. You have a great staff of IT engineers for on and off-site management of your customer networks, but your managed-services business is growing, and it’s time to be more proactive. You want to offer your customers an Internet portal, SLA reports and trouble tickets for tracking.
It is time for an around-the-clock NOC, but you don't have the staff, resources or desire to build your own. You need a partner to intelligently and remotely monitor your customers’ networks all day, every day. You needed it yesterday. Does this sound familiar? If so, we can help you.
At iGLASS, we’re staffed 24/7. Our proprietary remote monitoring platform can flexibly monitor most any network equipment, circuit, website, application, process or database hosted either locally or in the cloud. Our engineers handle all configuration, administration, customization and ongoing monitoring and maintenance.
Our MSP Partners enjoy the following benefits:
- Turn-key hardware/software solution
- White-labeled Internet portal for you and your customers (your logo or theirs)
- Optional in-bound call processing
- Integrated trouble-ticketing system
- No CapEx investment required
With iGLASS on your team, we’ll remotely monitor your customers’ networks, servers and critical applications, so you don’t have to, leaving you more time to run your business and get that much-needed night’s sleep. Contact us today to see our remote monitoring services in action with our WebEx demonstration. You can also see examples of where we've made a difference for other companies just like yours.