AE BackOffice is one of our Managed Services Provider partners. With operations in New York, Los Angles and London, AE BackOffice offers its clients comprehensive IT and consulting services in areas including Data Center Design, Security Solutions, Cloud Computing and on-site or remote IT management. When it comes to monitoring their clients' networks, AE BackOffice relies on the NOC experts at iGLASS to keep tabs on the health and availability of those networks 24 hours a day. http://aebackoffice.com | 
TV Cable Company of Andalusia, Alabama (AndyCable) was looking for a better DOCSIS monitoring solution to better serve their cable modem and VoIP customers. With iGLASS, they were able to improve the performance of their DOCSIS network, reduce outages and provide faster customer response times. www.andycable.com |
In 2009, BELD Broadband needed to find a monitoring system that would report on all CPE devices in the field and monitor all our mission critical equipment. Because we are a small operator, staffing employees did not make good business sense so we looked for a company that would offer 24x7 monitoring at an economical price. After being introduced to Dave Nizen with iGLASS Networks, we were impressed with the company and the complete suite of services which seemed to be custom-designed for a small operator. With iGLASS Networks it was an easy decision, as there were no upfront capital requirements and they had their system integrated within weeks of contacting them. Today they monitor all of our CPE and all critical Headend and Network devices, including our CMTS servers, virtual servers, routers and other core systems. The decision to use iGLASS Networks has been proven to be the best business decision for us and our 4,000 subscribers. We have great peace of mind knowing iGLASS is monitoring our network 24 hours a day. Thank you iGLASS! John Orpen
Broadband Division Manager
BELD Broadband http://beld.com |
Blue Ridge Communications is a full service communications provider offering Digital Cable, On Demand, High Definition (HDTV), Digital Video Recording (DVR), High Speed Internet access, Digital Home Security, and Digital Phone. iGLASS provides monitoring and NOC support for triple-play CPE, HFC network, power supplies, generators, environmentals and more. www.brctv.com |
Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential and business customers. For the last several years, iGLASS has provided triple-play CPE monitoring and NOC support in select markets, resulting in shorter repair times, higher customer satisfaction and more productive employees. www.comcast.com |
Founded in 1899, Corporation Service Company® (CSC®) provides registered agent, corporate compliance, and litigation management services for companies and law firms worldwide; due diligence and transactional services for the world's largest financial institutions; and domain and trademark services to many of the world's most recognizable brands. Today CSC is the trusted service provider to more than 75% of Fortune 500® companies and a partner of more than half the world's Best Global Brands (Interbrand®). When it came time to monitor its IT infrastructure, CSC turned to iGLASS, experts in specialized monitoring, alerting and outage remediation. Since 2008, CSC has relied on iGLASS NOC personnel to maintain vigil over its global IT network. From firewalls and routers to power and environmentals, iGLASS is focused on the availability and performance of CSC's network, 24 hours a day, seven days a week. To learn more about CSC, visit , www.cscglobal.com |
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Knology provides Cable TV, Internet and Phone service to customers in over a dozen Southern US communities, including Lawrence, KS, where Knology acquired Sunflower Broadband. Sunflower was one of the nation’s most successful independent cable operators and uses iGLASS for digital video and DOCSIS monitoring, NOC support and reporting. www.knology.com | 
Massillon Cable TV provides cutting edge communications and security services to residents of Western Stark County, Ohio. Since 2005, they've relied on iGLASS NOC services for their Cable TV and Video on Demand networks. www.massilloncabletv.com |
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MetroCast serves over 135 communities throughout the east coast of our nation. From New Hampshire to Mississippi, iGLASS provides 24x7 monitoring and NOC support to help ensure uptime, reduce outage durations, identify network issues and help employees be more productive. The end result is higher customer satisfaction with reduced operational expenses. www.metrocast.com |
MI-Connection is a community-owned and locally operated state-of-the-art Cable and Internet provider. iGLASS provides MI-Connection an uprecedented view of network health, outage detection and NOC support, making customers happier and employees more productive. www.mi-connection.com |
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Pangaea Networks is a pioneer in the deployment of Managed Ethernet services in the Northeast US. iGLASS provides 24x7 monitoring of Pangaea’s world-class fiber network as well as inbound NOC support for their customers. www.pangaeanetworks.com |
Peek was our first customer to run their network on the Amazon Elastic Compute Cloud ( EC2) platform. Peek offers a low cost, highly specialized mobile device to keep you connected on the go. Email, Texting, Facebook and Twitter all in a rugged little handheld. Read our success story or visit www.getpeek.com to find out more
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Since 1935, RTC has been the telecommunications provider of choice for residents of Reserve, LA. iGLASS provides comprehensive monitoring and NOC support for RTC’s DOCSIS network, resulting in faster outage detection, shorter mean time to repair and happier customers. www.rtconline.com |
As the founder of the Cable TV industry, Service Electric has been providing communications and media services to customers for over 50 years. iGLASS is their choice for triple-play, HFC, VOD, environmental and general network monitoring throughout Central and NE Pennsylvania and NW New Jersey. www.secv.com www.sectv.com www.secable.com |
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SMU is one of our many municipal customers, providing cutting-edge communications services in addition to power and water. iGLASS provides SMU with a comprehensive DOCSIS monitoring solution to better serve their Internet customers. With iGLASS, SMU is able to improve the performance of their DOCSIS network, reduce outages and provide enhanced customer service. www.smunet.net |
One of our first customers, Time Warner Cable is one of the largest cable operators in the nation. iGLASS has provided TWC with monitoring and NOC support for over 5 million CPE devices, hundreds of branded, commercial services customers, and expert network consulting services. www.timewarnercable.com |
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Unified Arts designs carrier-grade unified communications, call routing and management platforms that reduce telecommunications infrastructure costs and improve performance. iGLASS helps ensure the ongoing health and operation of critical network equipment, circuits and applications. www.unifiedarts.com. |
Wireless Idea is a mobile entertainment and distribution network, reaching over 600 million consumers in the Latin American market. iGLASS provides comprehensive monitoring and NOC support, including Tier-1 troubleshooting and remediation, to ensure their network is always performing at its best. http://wirelessidea.com |