Ivrnet is a software provider with a uniquely deep understanding of voice and data applications, solving business problems through improved communication and automation. Using Ivrnet saves time, reduces costs, and drives revenue.
Ivrnet technologies are applied in thousands of settings. We overlay voice and data networks with powerful tools to enhance operating efficiency and, simultaneously, to improve the quality of customer experience. While our central focus is to boost revenues and lower costs, our technology is specifically designed to strengthen customer relationships and loyalty.
As Ivrnet has experienced tremendous growth, as demand for their products and services increased, it became clear to them they had to be more proactive in the management of their core IT network rather than reactive. They heard about iGLASS from another one of their partners, Soto Networks, and after an on-site evaluation, decided to partner with iGLASS for 24x7 monitoring and NOC support.
According to Jens Goermann, Vice President of Operations, "The service is fantastic!!! You guys have not missed a beat from the day we went live with you. It does not matter who calls, the experience is always the same, fantastic! Information is always accurate and informative."
To learn more about Ivrnet’s solutions, visit www.ivrnet.com