Our Values

We Value Excellence in Every Aspect of Our Business

Meeting your expectations isn’t enough — we want to exceed them.


Our mission is to continuously improve the reliability, capability, and performance of your network. We operate as an extension of your team, and that means extending our care and attention to your network as if it were our own.


Call us old-fashioned, but we’re driven by time-tested principles that guide every aspect of our business. Specifically, our core values are:


  • Customer Focus – We serve our customers with empathy, compassion and a commitment to be an extension of their team, ensuring their satisfaction and success.


  • Trust & Accountability – The foundation of our team is built upon trust in each other. We reliably set and meet expectations, whether internal or external.


  • Solve Problems – We believe in the power of teamwork to creatively and effectively solve problems.


  • Commitment to Excellence – We focus on delivering outstanding results with a positive and awesome attitude.


These values influence our actions in every facet of our work, whether we are interacting with prospects, customers, vendors, or anyone else.


More than that, we pride ourselves on operating with the highest ethical standards. If we make a mistake, we’ll make it right—no excuses. We deliver what we promise, and don’t make promises we can’t keep. Every problem we anticipate and solve, only serves to enhance the technical expertise and best-in-class service we provide to our valued clients.


Ready to see how our NOC services can improve your network operations?

Get a personalized quote today

Just as we do with our monitoring solutions, your quote will be uniquely tailored to your individual needs. Peace of mind may cost a lot less than you think.

After your submit the form, we will:

  • Follow-up to learn more about your business and monitoring needs.
  • Walk you through the quote details and our recommendations based on your environment.
  • Provide space for an open Q&A session to make sure all of your questions are answered.


“We could not recreate this internally at the same price point. To run a 24×7 operation with at least two people on staff at all times, we would require a 13-person NOC. With iGLASS, the cost is less than one FTE. That’s as much of a no-brainer as one can get.”

JEFF HARRINGTON | DIRECTOR OF NETWORK OPERATIONS


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