In 2009, BELD Broadband needed to find a monitoring system that would report on all CPE devices in the field and monitor all our mission critical equipment. Because we are a small operator, staffing employees did not make good business sense so we looked for a company that would offer 24×7 monitoring at an economical price.
After being introduced to Dave Nizen with iGLASS Networks, we were impressed with the company and the complete suite of services which seemed to be custom-designed for a small operator.
With iGLASS Networks it was an easy decision, as there were no upfront capital requirements and they had their system integrated within weeks of contacting them. Today they monitor all of our CPE and all critical Headend and Network devices, including our CMTS servers, virtual servers, routers and other core systems. The decision to use iGLASS Networks has been proven to be the best business decision for us and our 4,000 subscribers. We have great peace of mind knowing iGLASS is monitoring our network 24 hours a day. Thank you iGLASS!