Network outages create problems. They stifle productivity and can lead to lost revenue when infrastructure goes down. They annoy management, employees, customers, and of course, the IT staff responsible for keeping the network up and running in the first place. Outages can occur for a variety of reasons, but there are 10 issues you need […]
Companies everywhere work hard to build a corporate culture that encourages its people to work toward common business goals. Ideally, every employee would use their skills doing work they enjoy and that align with corporate objectives. In the simplest terms, focusing on the company’s core business gets the results management and shareholders want. Everything else […]
The issue of false positives rears its unwelcome head in many fields—medicine, quality assurance, statistical hypothesis testing, and many other kinds of measurement. A false positive occurs when a process, test or procedure indicates that a condition exists when, in fact, it does not. When monitoring an IT network, a false positive alert might advise […]
IT departments today live in an era when customers expect to self-serve; they expect transparency; they have high expectations; and they want a positive customer experience with little or no friction. The so-called digital transformation of businesses delivers much of what customers, employees and other stakeholders expect, and network monitoring may be one of the […]
Companies today are adopting new technologies that, in some cases, weren’t even on the drawing boards just a few years ago. As a result, many are finding they need help balancing the installation, integration, and implementation steps required to bring those new applications live with the need to keep the existing network up and running. […]
The first historical documentation describing a major computer network failure examined an unexpected downtime event on ARPANET that occurred October 27, 1980. For several hours, the entire network became unusable. Subsequent investigation discovered a hardware failure that caused data packets to flood the network. One particular Interface Message Processor (IMP)—the early equivalent of what we […]
