iGLASS NOC Blog

NOC vs. SOC: Comparing Outsourced Services

Finding success in today’s business worlds means having the resources available to navigate issues both in and outside of an organization. Workers expect to have functional equipment and infrastructure to complete their tasks without disruption. Any problems need to be resolved quickly to avoid impacting customers and harming the reputation of the company.

Companies also need to ensure they’re not exposing the personal data entrusted with them by customers to outside threats. Protecting the data assets of an enterprise requires taking a multi-pronged approach to security. Staying ahead of the evolving techniques used by cyber hackers means covering every vulnerable point which might end up exploited.

What can your company do to keep yourself from losing ground in either of these areas? Establishing a SOC and NOC to handle these challenges is one path to take, but creating internal teams for these efforts may not be the best choice for your business. Outsourcing these services frees your company up to focus on your core business functions while professionals handle any issues which arise.

What is a NOC?

A NOC (Network Operations Center) handles problems related to managing, monitoring, and controlling the networks within your infrastructure. That includes your servers, virtual machines and databases. These items keep data flowing to the applications used by your employees and customers.

When your network, website, servers, or applications go down, the NOC’s responsible for finding the source of the problem and making everything functional again. They’re making sure your IT infrastructure stays up and running.

Other NOC Functions