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Outsourced Network Monitoring & NOC Services - iGLASS Networks
iGLASS Networks
  • iGLASS Network Monitoring Solutions
  • Small Business Network Monitoring Solutions
  • Corporate IT Monitoring Solutions
  • Cable System Monitoring Solutions
  • Network Monitoring Partner Solutions

Small Business

Small business drives our economy. Your network drives your business. We can help keep your network up and running.

Our Small Business Solutions

Corporate IT

Your business has grown, and your network is more complex. Let us focus on your network so you can focus on your business.

Our Corporate IT Solutions

Cable System Operators

Whether 500 subs or 500,000, we offer the right managed NOC services. From HFC plant to CPE, leave the monitoring to us.

Our Cable System Solutions

MSP Partners

Your managed-services business is growing. You want to offer a monitoring solution but don’t want to build it from scratch.

Our MSP Partner Solutions

Why Outsource NOC Services?

  • 24/7 US-based NOC Engineers: Sleep well (and through the night!) knowing we've got your back. 
  • Quick Deployment: From onsite installation to fully operational in weeks, not months.
  • Quick ROI: No hardware to buy, staff to hire, software to build, or applications to maintain.
  • Faster, Better, Less Expensive: No need to reinvent the wheel.  Software as a Service offers numerous benefits.


Featured NOC Services FAQ

Is iGLASS built on top of some other platform?

No. Some other network monitoring service tools are built on top of open source or commercial monitoring systems. We found those to be too restrictive and decided long ago to build iGLASS from the ground up. The greatest benefit of that choice has been our flexibility and adaptability to tackle the many different challenges our customers face. With iGLASS, you’re getting one of the most robust sets of monitoring tools for your network. 

Read More FAQ

Network Monitoring Services

Network Monitoring Services Every Minute of Every Day

At iGLASS, our business is dedicated to keeping your business running, and we make sure your network is as healthy as possible.

We have made a business of monitoring the performance of IT networks since 1997. No amount of server downtime is acceptable, and our 24-hour monitoring service and support system ensure that if there is a problem, we’ll spot it and troubleshoot it immediately. This minimizes your time spent addressing problems, leaving both you and your clients satisfied. You could attempt to do this yourself, but why should you?

NOC Monitoring Services

There’s no network we can’t monitor. Whether you’re a small business owner with a few servers or have a network as complex as your corporation, we help you avoid outages on your routers, firewalls, Web servers, and any other system your business relies on. Our dedicated staff of NOC engineers, programmers and project managers focuses on monitoring the network performance and function of your servers and critical applications. In the event of a problem, we act immediately to troubleshoot the issue, notify the appropriate personnel and minimize the amount of downtime. Let us focus on your network so you can focus on your business.


  • 24x7 Network Operations Center
  • Managed NOC Software Solution
  • Custom Monitoring Development
  • Tier-1 Remediation
  • Secure Internet Portal Access
  • White-Label Option
Read more about our services
See more of our success stories

Success Stories

Select a company below to find out how we were able to help them

Soundshore Technology Group

Soundshore Technology Group

Since 1998, Soundshore Technology Group (STG) has provided full-service IT and consulting services to financial services firms globally. Leveraging their highly skilled and tenured staff, STG specializes in providing financial services clients with a range of services including:

  • Outsourced IT
  • Network Operations Services
  • Business Continuity Planning
  • Disaster Recovery
  • Start-Up and Relocation
  • Videoconferencing
  • IT Staffing Services
As a strategic partner, iGLASS provides STG and its customers with full-service network monitoring and alerting, complete with a private-labeled Internet portal, trouble-ticketing system and 24x7 staffed NOC support.

 

To learn more about STG’s solutions, visit www.soundshore.net

Easton Utilities

Easton Utilities

Easton Utilities operates the Electric, Natural Gas, Water, Wastewater, Cable Television, Internet, Digital Voice and Cable Television Advertising services for the Town of Easton, MD and portions of the surrounding area. In 1923, Easton became the first municipality in the state to own all of its utilities, an arrangement that is still unique today.

As a triple-play operator offering cable, Internet and digital phone service, iGLASS was a perfect fit for Easton to keep tabs on the health and performance of their cable plant and related services. In just the first few months of service, Easton was able to use iGLASS to track down and eliminate previously difficult to diagnose network issues and resolve customer complaints. iGLASS works with many municipalities offering cable services to their resident base and is very pleased to count Easton Utilities as part of that family!

 www.goeaston.com

TigerText

TigerText

TigerText is a secure mobile messaging platform that you set up for your hospital or business to improve workflow and reduce risk. Employees gain the convenience and familiarity of traditional texting while the enterprise retains the control and security it demands. TigerText offers their customers the following benefits:

  • Simple deployment across platforms
  • Increased employee productivity
  • Ability to maintain HIPAA and SOX compliance
  • Reduced liability and risk of data exposure

TigerText turned to iGLASS when it needed a NOC Services provider who understood the need for security, reliability and responsiveness. iGLASS personnel work closely with TigerText engineers to ensure all of their IT infrastructure is functioning at its peak performance 24 hours a day.

 www.tigertext.com