100% U.S.-Based Network Monitoring & NOC Services
iGLASS is headquartered in Cary, North Carolina just west of Raleigh and on the southeastern tip of the famed Research Triangle Park.
We own a small office park convenient to RDU International Airport and close to restaurants, businesses and universities. Cary is consistently ranked one of the best places to live in the US with low crime, a highly educated workforce and excellent quality of life.
Our employees enjoy secure facilities with a gym, shower, recreation area, kitchen and picnic area. All of our engineers are English-speaking and highly skilled in network operations and management.
iGLASS does not off-shore or near-shore any aspect of our business.
Why choose iGLASS?
Because you have better things to watch than your network! You have a great team of skilled IT staff, but you’re not 24×7 and you need to be more proactive (or at least reactive). You’re tired of false-positive, early-AM alerts and need a good night’s sleep. You don’t have (or want) the resources to build your own NOC, so you’re looking for a partner to intelligently monitor your network, servers, applications and websites around the clock. If this sounds like you, look no further than iGLASS Networks!
iGLASS is staffed 24×7 and our proprietary, fully-managed monitoring platform can flexibly monitor most any network equipment, server, application, process, database or website hosted locally, remotely or in the cloud. Our engineers handle all configuration, administration, customization and ongoing monitoring and maintenance so you don’t have to. If you have a custom monitoring need, we have developers standing by to create a custom solution.
We offer a secure web portal, integrated trouble ticketing system, role-based access restrictions, SLA reporting, Tier-1 Remediation and much more. There are no CapEx or start-up fees involved and no fees for software maintenance or upgrades. iGLASS is offered under a Software as a Service licensing structure.