We Value Excellence in Every Aspect of Our Business
We help turn the Customer Experience into Your Competitive Advantage.
Mission:
To be the trusted partner to broadband providers and commercial enterprises by delivering the industry’s best managed services that help close the digital divide - because connectivity is the foundation for opportunity.
Call us old-fashioned, but we’re driven by time-tested principles that guide every aspect of our business.
Core values:
- We lead with People and Deliver Excellence.
- We are relentless about Customer Experience.
- We Work as a Team.
- We Do What We Say.
These values influence our actions in every facet of our work, whether we are interacting with prospects, customers, vendors, or anyone else.
More than that, we pride ourselves on operating with the highest ethical standards. If we make a mistake, we’ll make it right—no excuses. We deliver what we promise, and don’t make promises we can’t keep. Every problem we anticipate and solve, only serves to enhance the technical expertise and best-in-class service we provide to our valued clients.
Ready to see how our NOC services can improve your network operations?
Get a personalized quote today
Just as we do with our monitoring solutions, your quote will be uniquely tailored to your individual needs. Peace of mind may cost a lot less than you think.
After your submit the form, we will:
- Follow-up to learn more about your business and monitoring needs.
- Walk you through the quote details and our recommendations based on your environment.
- Provide space for an open Q&A session to make sure all of your questions are answered.
“We could not recreate this internally at the same price point. To run a 24×7 operation with at least two people on staff at all times, we would require a 13-person NOC. With iGLASS, the cost is less than one FTE. That’s as much of a no-brainer as one can get.”
JEFF HARRINGTON | DIRECTOR OF NETWORK OPERATIONS