Server Monitoring

 Server Monitoring Services

We monitor the heart of your IT infrastructure—whether bare metal or virtual, in the colo or in the cloud – ensuring the health, operation, and uptime of your critical servers. Take your server performance monitoring to the next level with 24×7 monitoring by iGLASS.

We Monitor Any Server, Any OS on Any Platform

  • Windows
  • Linux
  • UNIX
  • Mac
  • AWS
  • Azure
  • Google
  • Hyper-V
  • VMWare
  • Apache
  • Exchange
  • SQL Server
A computer screen shows a graph of cpu load and memory

Server Metrics & KPIs

Monitoring the uptime and availability of applications running on your servers is a no-brainer, but monitoring underlying server metrics, KPIs and health is also critical. We monitor all of the usual metrics like disk/memory utilization, CPU, and server load, but also develop custom scripts and pollers to ensure your servers are in peak condition. As an added measure, we can reduce false-positive alerts by implementing high/low thresholds and time- or count-based metrics, and apply variable classes of service.

You're Covered, No Matter the Technology or Challenge

We are unbiased when it comes to your use of different technologies and vendors to solve different problems — we’re truly vendor and OS agnostic. Our server monitoring services work with whatever platforms you’ve deployed to bring you a new level of efficiency and streamline operations. We’ve seen it all and support most major hardware platforms, cloud platforms, and operating systems.

24x7 Break-Fix Server Support

Our runbook-based outage remediation capabilities allow us to take our server monitoring services to the next level – when a problem is detected, we'll restart applications, reboot servers, open hardware support tickets, and much more. We’ll work with you to develop an SOP runbook and appropriate course of action for any common issues that might come up. We'll also document every action taken in a trouble ticket, and adapt your runbook as necessary as your needs change and your business grows.

24x7 Event Log Monitoring

We continually monitor and parse through your server event log files, looking for error codes, success/failure messages or other useful information, and let you know the instant there’s a problem. We then work to resolve it before it impacts your employees or customers. We can even notify you if a log file stops incrementing or fails to get created in the first place.

Get a personalized quote today

Just as we do with our monitoring solutions, your quote will be uniquely tailored to your individual needs. Peace of mind may cost a lot less than you think.

After your submit the form, we will:

  • Follow-up to learn more about your business and monitoring needs.
  • Walk you through the quote details and our recommendations based on your environment.
  • Provide space for an open Q&A session to make sure all of your questions are answered.


“We could not recreate this internally at the same price point. To run a 24×7 operation with at least two people on staff at all times, we would require a 13-person NOC. With iGLASS, the cost is less than one FTE. That’s as much of a no-brainer as one can get.”

JEFF HARRINGTON | DIRECTOR OF NETWORK OPERATIONS

Contact us today!

Resources

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A logo for nysernet is shown on a white background

CASE STUDY

iGLASS Enables NYSERNet's Expansion of Member Services

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EBOOK

Choosing a NOC Partner: Everything You Should Consider When Outsourcing Your Monitoring Services




iGLASS Achieves SOC 2 Type II Recertification

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By David Nizen • October 22, 2024
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