Industry Leading Network Monitoring Services

As an outsourced Network Operations Center with over 20 years of experience, we'll monitor your network 24x7 and free you up to focus on higher-value projects. With our NOC service in place, you’ll always have eyes on your network—even during off hours or when your staff are not readily available. Even when they are available, we free them up to work on projects and activities that drive real value for your organization.

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iGLASS

24x7 Network Monitoring Services

 

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Routers & Switches

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Firewalls

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VPN Tunnels

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WAPs/Small Cells

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LANs/WANs/MANs

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MPLS/SD-WAN

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iGLASS

Runbook-based Outage Remediation

We’ll work with you to create runbooks which document the steps we should take in the event of a network issue, including opening carrier tickets, resetting interfaces, and rebooting equipment. With runbooks in hand, our technicians work diligently to resolve your outages and only call you when necessary. You can rest easy knowing we’ve got your back.

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iGLASS

We Monitor the Metrics that Matter

Our technicians implement everything you want to know about your network's health and performance, and manage all of the monitoring, alerting, graphing, and reporting you need to maintain high availability. We can monitor anything with an IP address using a flexible set of metrics, including: 

  • Link status
  • Bandwidth utilization
  • Latency
  • BGP status
  • Errors
  • CPU utilization
  • Power status
  • Environmental status
  • Number of Connections
  • Packet Loss
  • RTT (Round Trip Time)
Network Monitoring
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iGLASS

Actionable Alerts,
Not Noise

Our US-based Network Operations Center receives and processes SNMP traps and syslog messages generated by your network equipment. We have a highly flexible, customized rules engine which filters out the noise and delivers actionable alerts. Our NOC keeps tabs on everything and our Internet portal allows you to see what’s happening in real-time. Actionable alerts generate automated emails, SMS messages, and phone calls as indicated.

Actionable NOC Alerts
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iGLASS

We Closely Monitor Events

You are under continuous pressure to manage the massive collection of network events, event logs, SNMP traps and Syslog looking for error codes, success/failure messages, power interruptions, and more. We can take the burden off your shoulders to detect and alert on important network events before they affect your operations or impact your productivity.

 

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iGLASS

Join other leading companies who trust iGLASS.

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  • LEARN
  • Atlantic Broadband
  • FirstLight
  • Langley FCU
  • Revolution Retail Systems
  • Versium
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