IT Organizations

Peace of Mind for IT Organizations,

Large and Small

iGLASS works with IT Organizations of all sizes, across all industries. Here’s what you likely have in common with them:


  • You have critical IT infrastructure and applications.
  • You do not want, or cannot justify, staffing your own Network Operations Center.
  • You have highly skilled staff whose time is better spent doing things of higher value.
  • You understand monitoring is critical, but it’s not necessarily a top IT priority.
  • You’re open to outsourcing the NOC function to a partner with expertise.

We work as an Extension of your team

We’re not looking to replace any staff. Instead, we aim to free your staff from the complexities of configuring, maintaining and administering a network monitoring system (“NMS”) while simultaneously providing 24×7 monitoring, alerting, reporting and remediation.



iGLASS provides a fully-managed, turn-key NMS with the maturity and expertise to provide exceptional monitoring, with minimal effort on your part. We customize our platform around the needs of your stakeholders, all the while minimizing false positive alerts, and giving you the peace of mind to get a good night’s rest and improved quality of life for your teams.

We understand IT and we scale. Our smallest customer has just two critical hosts, but downtime would cost them tens of thousands of dollars. Our largest customer has tens of thousands of hosts, and downtime would cost them millions.


We also understand that cookie-cutter monitoring software is often too rigid or complex to accommodate the nuances unique to your particular networks, applications and platforms. Because we developed our own  NMS, and employ talented developers and NOC staff, we are able to meet most any monitoring challenge you encounter.


We handle the tough monitoring challenges and focus on your network, so you can focus on running your business.

No challenge too big, nor detail too small

24x7 NOC Services Built around You and Your Business

One size does not fit all. If your organization is tired of false positive alerts, tireless nights and complex monitoring challenges driving gargantuan headaches, contact us today.

Let's Start the Conversation

Get a personalized quote today

Just as we do with our monitoring solutions, your quote will be uniquely tailored to your individual needs. Peace of mind may cost a lot less than you think.

After your submit the form, we will:

  • Follow-up to learn more about your business and monitoring needs.
  • Walk you through the quote details and our recommendations based on your environment.
  • Provide space for an open Q&A session to make sure all of your questions are answered.


“We could not recreate this internally at the same price point. To run a 24×7 operation with at least two people on staff at all times, we would require a 13-person NOC. With iGLASS, the cost is less than one FTE. That’s as much of a no-brainer as one can get.”

JEFF HARRINGTON | DIRECTOR OF NETWORK OPERATIONS

Resources

New Paragraph

A logo for nysernet is shown on a white background

CASE STUDY

iGLASS Enables NYSERNet's Expansion of Member Services

A man is sitting at a desk using a computer.

EBOOK

Choosing a NOC Partner: Everything You Should Consider When Outsourcing Your Monitoring Services



iGLASS Achieves SOC 2 Type II Recertification

iGLASS Achieves SOC 2 Type II Recertification

By David Nizen • October 22, 2024
Independent Audit Verifies iGLASS Networks’ Internal Controls and Processes Cary, NC – iGLASS Networks, a leading provider of outsourced NOC as a Service, today announced that it has completed its SOC 2 Type II audit, performed by KirkpatrickPrice. This attestation provides evidence that iGLASS Networks has a strong commitment to security and delivering high-quality services […]
Lumos + iGLASS

Lumos launches Outsourced NOC in Record Time with iGLASS

By David Nizen • May 31, 2024
When the need arose to establish a new Network Operations Center ("NOC"), Lumos Fiber partnered with iGLASS Networks to get things done in record time, with incredible results.

How NOC Partnerships Help Credit Unions Overcome IT Challenges

By David Nizen • May 29, 2024
Banking hours are now 24×7, and instant gratification is the rule. When was the last time you waited for your bank or credit union to open, drove there, filled out a cash withdrawal form, and stood in line for the next available teller? And who still uses paper checks mailed in stamped envelopes to pay […]
Show More
Share by: