From 5,000 subscribers to 5,000,000, nobody monitors cable/broadband networks better than we do. Get ahead of outages and system impairments with our purpose-built HFC network management platform. Our 24x7 US–based NOC acts as an extension of your team and our platform is turn-key – meaning we'll populate, administer and manage the platform, so you can focus on your subscribers.
We offer the industry's most comprehensive, fully managed HFC monitoring platform on the market. We monitor CPE across all platforms – from digital video set-tops to FTTx – plus all related infrastructure between the Headend/CO and the customer premises. You will realize incredible gains in efficiency, system visibility and employee satisfaction, while your customers enjoy better and more reliable services with less downtime.
Pinpoint outages and impairments in your network to reduce Mean Time To Repair (MTTR). You can't fix it if you can't find it.
Higher Revenues, Lower Costs
Our 24x7 NOC technicians improve the uptime of your network while simultaneously freeing up your high-value staff to focus on revenue-driving activities.
Lower Customer Churn
Happier customers, and more reliable services, directly translate to decreased churn and increased take rates for services.
iGLASS provides single-pane-of-glass visibility into the status and health of your broadband networks. With our 24x7 fully-managed monitoring services, you can quickly determine overall plant health, visualize your outages and impairments, intelligently dispatch technicians and improve your customer’s overall broadband experience.