From 5 thousand subscribers to 5 million, nobody monitors cable better than we do. With our fully-managed cable network monitoring platform, you’ll always be one step ahead.
We offer the most comprehensive NOC Services platform on the market, monitoring CPE across all platforms, plus all related infrastructure between the headend and home. You will notice the time and money savings, while your customers are happier with less downtime.
iGLASS provides monitoring and NOC support for your engineering, operations, maintenance and customer care organizations 24 hours a day, 7 days a week. With our 24x7 fully-managed monitoring services, you can quickly determine overall plant health, detect outages, and improve your customer’s experience.
You’ll notice aggressive improvements in plant maintenance using our HFC health reports, which means significantly reducing MTTR.
Our 24x7 support with highly skilled technicians frees you up to scale your team without adding to your payroll, effectively increasing your profit margins.
Lower Customer Churn
Your customers are happier with lower downtime, so you’ll experience decreased churn and increased engagement.