We know you’ve got better things to do than constantly monitor your IT infrastructure. That’s why our expert NOC technicians act as an extension of your IT team to provide 24x7 NOC services.
Let your IT team get some sleep. iGLASS provides 24x7 remote network monitoring of your network switches, routers, firewalls, access points and more. When outages occur, we’ll either call you or follow a customized, predefined runbook to resolve outages quickly and efficiently.
Monitoring applications can be challenging, and knowing they’re working properly more so. As an expert NOC Service Provider, iGLASS has the experience and expertise to measure and validate Application Performance using a wide variety of polling methodologies, synthetic transactions and other custom checks and balances.
Ensuring the uptime of your physical and virtual server infrastructure is critical to the health and success of your business. Our 24x7 NOC service monitors all types of servers located in data centers, colocation facilities, or in the cloud. Key KPIs include CPU, Memory, Load, Disk Utilization, Bandwidth and more.
Hearing your NOC service provider caught an outage overnight is great, but knowing we handled it while you were sleeping? Priceless. iGLASS NOC technicians are well versed in following predefined runbooks to quickly open carrier / vendor tickets, perform restarts, reboots or password resets, and pretty much anything else we can document in a runbook. We quickly resolve outages 24x7 to maximize the uptime of your critical IT infrastructure and applications. And unlike some other companies, we do not charge you for runbook development.