Meet the team that has your back
Better than outsourcing, we’re a dedicated extension of your team. Get peace of mind today and know the health and operation of your infrastructure at any time, from anywhere.
Just as we do with our monitoring solutions, your quote will be uniquely tailored to your individual needs. Peace of mind may cost a lot less than you think.
Dedicated to your satisfaction:
- No noise our team builds personalized custom solutions
- Intelligent alerts based on your environment
- Reliable 100% US-based team to ensure the highest standards
“We could not recreate this internally at the same price point. To run a 24×7 operation with at least two people on staff at all times, we would require a 13-person NOC. With iGLASS, the cost is less than one FTE. That’s as much of a no-brainer as one can get.”
JEFF HARRINGTON, DIRECTOR OF NETWORKING OPERATIONS
Get peace of mind today
A Complete Partnership
Full Suite of Services
Tier-1 Outage Remediation
We’ll work with you to create “runbooks” which document the steps to take in the event of a network issue, including opening carrier tickets, resetting interfaces, and rebooting hosts. With those in hand, our engineers work diligently to resolve your outages and only call you when necessary. You can rest easy knowing we’ve got your back.
24×7 monitoring on metrics that matter
Our engineers implement everything you want to know about your network infrastructure and deliver the monitoring, alerting, graphing, and reporting you need to maintain high availability. We monitor anything and everything with an IP address using a flexible set of metrics, including:
- Link status
- Bandwidth utilization
- BGP status
- CPU utilization
- Power status
- Environmental status
- Number of Connections
- Packet Loss
- Round Trip Time (RTT)
Intelligent and actionable alerts, we cut the noise
Our network operations center receives and processes SNMP traps and syslog messages generated by your network equipment. We have a highly flexible, customized rules engine which filters the noise and delivers actionable alerts. We keep tabs on everything and our internet portal allows you to see what’s happening in real-time. Actionable alerts generate automated emails, SMS messages, and phone calls when indicated.
Share the load, we’re a team you can trust
You are continuously under pressure to manage the massive collection of network events, event logs, SNMP traps and Syslog looking for error codes, success/failure messages, power interruptions, and more. We can take the burden off your shoulders to detect and alert you to important network events before they affect your network operations.