NOC Solutions for Managed Service Providers
Partner with iGLASS for 24×7, fully-managed network monitoring & NOC services.
Uptime in important – Yours and your network’s!
You have a growing Managed Services business and a great IT staff, but it’s time to be more proactive and get ahead of network outages. Your customers are demanding an Internet monitoring portal, SLA reports and trouble-tickets for tracking issues.
It is time for an 24x7 NOC, but you don’t have the staff, resources or desire to build your own. You need a partner to intelligently and remotely monitor your customers’ networks all day, every day. You needed it yesterday.
Does this sound familiar? If so, we can help you.
Our MSP Partners enjoy the following benefits:
- Full multi-tenant support. Each end customer will have their own unique monitoring space and alerts.
- 24x7 U.S.-based NOC and support staff
- Turn-key hardware/software solution. No agents required.
- White-labeled Internet portal for you and your customers (your logo or theirs)
- Optional in-bound call processing
- Integrated trouble-ticketing system
- SLA, bandwidth, ticket and ‘bad actor’ reports
- No CapEx investment required
- No annual fees
- Quantity discounts across multiple clients
Want to offer profitable, proactive, 24×7 NOC support? It’s time to partner with iGLASS.
Managed Service Provider FAQs