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(888) YOUR-NOC (888) 968-7662 sales@iglass.net

iGLASS provides 24×7 NOC Services & Support

to IT Departments and Organizations

How are we different?

iGLASS is not simply Software. iGLASS is a Service.

iGLASS Service

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No CapEx or Upfront Investment

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Includes All Administration

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Includes All Maintenance

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Outages Generate Phone calls

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24×7 NOC engineers

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Minimizes False Positive Alerts

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Remediates Issues Around The Clock

Lets You Sleep At Night

DIY Monitoring

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Requires Upfront Investments

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Requires Dedicated Administrators

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Requires Ongoing Maintenance

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Outages Generate Lots of emails

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Sleepy Engineers Woken Up!

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Numerous False Positive Alerts

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No remediation available

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Keeps you up at night

US-based with a Global Focus

iGLASS staff are based here in the United States, but we service customers around the world. We hire only by referral and have virtually no attrition. We believe if we take care of our employees, they’ll take care of our customers. We have virtually no attrition in our customer base as well. Customers who partner with iGLASS, tend to stay with iGLASS. This is Our Difference.

 

No Agents

iGLASS doesn’t utilize locally installed agents. Agents may cause unintended performance issues and also fail when the underlying device they’re installed on fails. iGLASS instead relies on a highly reliable monitoring server, provided at no cost, installed in your primary datacenter(s). Our monitoring servers use best-in-class components, are highly secure, regularly patched, maintained by our staff, and are available in redundant architectures. We may also be deployed in virtualized environments. This is Our Difference.

 

We’re Experts at Network Monitoring

This is what we do for a living – it’s all we do for a living. We’ve developed the monitoring expertise, framework, software, best practices, polling templates, trouble-ticketing system, training and everything else required to ensure a positive, long term partnership with you. We act as an extension of your IT staff to allow you to focus on your IT projects. This is Our Difference.

Ready for something different?

Find out how iGLASS can help you today!
Contact Us

(919) 387-3550
(888) YOUR-NOC
(919) 461-3707 fax

Your network. Our focus.
Expert NOC Services from iGLASS Networks.

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