Privacy Policy

iGlass Networks

InfoStructure Solutions Inc. dba iGLASS Networks (“IGN”)

This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy. This policy covers IGN’s corporate web sites. IGN encourages you to read this privacy policy and those of all web sites you visit.

Your personal information is used in the following ways:
Web Forms

IGN may disclose the information that you submit to the www.iglass.net website, including Personal Information, to our lead tracking partners even if you did not directly submit such Personal Information to those partners. This information is shared for lead tracking purposes and to fulfill requests for information. We do not share information submitted through our secure NOC portal located at https://noc.iglass.net.

User IDs and Passwords

Provide you with access to your profile areas and to protected content.

Account Information

Tells us more about who you are, how to contact you, billing and shipping information (if applicable).

Customer Feedback and Support

Provides a mechanism for requesting information from IGN. Also used to tell us how we can improve our products & services.

E-mail Correspondence

Used to respond to inquiries of all types. Also used to distribute information about IGN, our products, and services.

Transactions

Show which information, products and services you have requested.

Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We provide third-party agents with only the minimum amount of information needed to complete the requested service or transaction.

IGN will not retain your personal information longer than is necessary for the purposes for which it was collected. Your account information will be retained for so long as you remain a registered user of the IGN web site.

We may provide links to third-party sites. Since we do not control these web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites. Since our web sites and our services are not specifically designed for children, we do not knowingly solicit or collect personal information from children.

Most IGN web sites use cookies. Cookies help us provide a better user experience by measuring which web site areas are of greatest interest. IGN also uses cookies when you register for one of our web programs. In this situation, a cookie will store useful information that enables our web site to remember you when you return. IGN can read cookies only from IGN web sites. Our site also uses cookies and information about your source IP address for marketing analytics, online chat and email purposes, to better serve you and provide information about our services.

We use Clicky Web Analytics to log and analyze the traffic to our website. You may review Clicky's privacy policy here. A "Unique ID" tracking cookie is used for the "legitimate purpose" of identifying unique visitors, but otherwise no "personal data" is logged.

We also use AFS Analytics to analyze our traffic to better serve our visitors and customers. This service, which complies with the general data protection regulations, may save personal data (as defined by the GDPR) as a subcontractor, including a unique number consisting of alphanumeric characters identifying you. This encrypted data is saved on secure servers located in France or in Canada. Canada guarantees data protection under Articles 44 and 46 of the GDPR. No banking information is transmitted to AFS Analytics.  We are the sole owner of the personally identifiable or not information data collected on our website. AFS Analytics does not share, sell, or claim any rights to this data. The storage duration is limited to 365 days by default. You may request the deletion or modification of this data by contacting our Data Manager or DataSense, the company responsible for data for AFS Analytics. For collecting data, we are using analytics.js, a library developed by AFS Analytics. This library uses cookie technology. The cookies are exclusively attached to our domain name, first-party Cookies and are not shared . The data collected makes it possible to provide statistical traffic data. We are the sole owner of these cookies, and you can oppose their registration by contacting us at sales@iglass.net.

If you choose to disable cookies in your browser, you can still access most of our web sites. Some web sites willnot allow you to complete certain activities if cookies are disabled.

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address. Most of our websites allow you to make these updates yourself.

We will process or store your information in our U.S. databases. Questions about IGN’s privacy policy should be directed to info@iGLASS.net.

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