iGLASS provides 24x7 tier-1 outage remediation at a fraction of the cost of doing it yourself.
Tier-1 Outage Remediation Benefits:
- Shorter Outages–We minimize outage duration by quickly isolating the problem and taking immediate action to fix it.
- 24x7 Coverage–We’re always available to take action, even when you’re not.
- Peace of Mind–Knowing problems will be addressed immediately.
Included with our Tier-1 Outage Remediation:
- Runbook Development—Including procedures for anticipated scenarios and step-by-step decision trees to determine the most effective course of action.
- Evolving Remediation Processes—Our runbooks evolve and grow to serve you better as we gain experience with your systems and staff.